Frequently Asked Questions

Stay Connected and Register your Enterprise SIM now!
I am an Authorized Signatory of a Company subscribed to SMART Enterprise Postpaid Plans.
I am a Corporate Assignee or End-User of a SMART Enterprise Postpaid Line.
I am an Individual Subscriber of a SMART Enterprise Extension Postpaid Line.

You may download our EE Sim Card Registration form here.

We made changes to our Privacy Notice in relation to how we will verify your SIM registration information, including the removal of the Selfie Photo requirement.

Read our Privacy Notice to know more about how we process your personal data for your EE SIM Registration.
I am an Authorized Signatory of a Company subscribed to PLDT Fixed Wireless Service with SIM component.

Read our Privacy Notice to know more about how we process your personal data for your Fixed Wireless Service with SIM component.
I am an Individual Subscriber with an existing SMART Satellite device and SIM.

You can download a copy of the SMART SAT Information Sheet / Registration Form here.

Read our Privacy Notice to know more about how we process your personal data for your Smart Satellite.
I am an Authorized Signatory of a Company with an existing SMART Satellite device and SIM.

You can download copy of the SMART SAT Information Sheet / Registration Form here.

Read our Privacy Notice to know more about how we process your personal data for your Smart Satellite.
 
WE'RE HERE TO HELP!

When it comes to information about our products and services, let us guide you every step of the way. Find answers to our most frequently asked questions below.

SIM Registration

In compliance with Republic Act No. 11934, register your SIMs to protect them from malicious content.

If you have an Enterprise Extension account click here to download the sim card registration form.

Enterprise Broadband 5G

Do you have questions about Enterprise Broadband? Check out our FAQs.

Cloud Push-to-Talk

Do you have questions about Cloud PTT? Check out our product FAQs.

Paperless Billing for Fixed Accounts

Check out FAQs for your fixed line services and enterprise packages to know more about the latest digital billing access.

Paperless Billing for Wireless Customers

Access your digital billings online for your enterprise wireless lines for a safer and more timely receipt of billing statements.

Contactless Payment with Paybox Kiosks

Ensure your safety while paying your bills through the automated kiosks located in PLDT-Smart Sales and Service Centers

HELP SAVE THE EARTH WITH JUST A FEW TAPS

PLDT Enterprise delivers your monthly bills through more convenient ways while reducing the consumption of environmental resources.

Your business can become a more #SustainableEnterprise. Subscribe to paperless billing today.

PLDT Enterprise
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