DOWNLOAD AND FILL-UP FORM
The first step is to DOWNLOAD THE FORM. A downloadable EE SIM Registration form is available in PLDT Enterprise SIM Registration Page, https://pldtenterprise.com/faqs/sim-card-registration. This unified Form contains the two (2) sections:
The 1st section will collect the required information mandated by the SIM Registration Law. You may already indicate up to ten (10) EE postpaid numbers here that are under your personal Account.
The 2nd section is a Subscriber Information Update Form, where we will collect updated information from you to make sure we can properly manage your SMART EE Account, such as but not limited to, send you your monthly Electronic Statements of Accounts (eSOA) to your email and send you your SIM registration certificate.
After accomplishing and signing the Form, please scan and save a digital copy. Kindly make sure you have the following requirements ready:
Scanned copy of a Valid Government-Issued ID (*For faster processing, we request that you choose a Valid Government-ID with your Photo, Birthdate, Sex, Signature, and Address.)
- If the address on your Valid Government-issued ID is not your Present or Official Address (address you indicated on the Form), please prepare Proof of Billing (Utility Bills, etc.)
- If you are Foreign National, you must submit a scanned copy of your Passport Data Page. Please be informed that this is the only Valid ID requirement for Foreign National subscribers.
Scanned Copy of the Completely Accomplished EE SIM Registration Form with Personal Information Update Form, with Signature on Attestation section.
Scanned Copy of Valid Government-Issued ID (View list of acceptable IDs in the FAQs page; For faster registration, please upload a valid Government ID with your birthdate, sex, and residence address. If present address is not reflected on the Government-issued ID, please also submit Proof of Billing for verification.)
Scanned Copy of the Completely Accomplished EE SIM Registration Form with Personal Information Update Form, with Signature on Attestation section
Scanned Copy of Passport Data page (photo & signature)
Depending on whether you are visiting as a tourist or under another type of visa:
For Other Types of Visas
Proof of address in the Philippines
Alien Employment Permit issued by the Department of Labor and Employment
Alien Certificate of Registration Identification Card (ACRI-Card) issued by the Bureau of Immigration
School registration and ID (for students only)
The second step is to SUBMIT via EMAIL to
EESimReg@smart.com.ph . Create an EMAIL (using the email address you indicated in the Subscriber Information Update Form) and attach all File Requirements.
Please read our Privacy Notice here to know more about how we process your personal data for your EE SIM Registration.
Our Validators may reach out to you via email in cases where additional information is required by law. You may likewise receive a call from SMART Credit Team if there are additional information or supporting documents that may be required to modify your Account Information.
Please expect an Email Confirmation with your SIM Registration Certificate Numbers before June 25, 2023. If you have not received this official email, please reach out to your designated Relationship Manager or email us at EESimReg@smart.com.ph .