Equipped with state of the art service management tools and supported by a team of experienced IT professionals, ePLDT offers both monitoring and management for your IT infrastructure—providing prescriptive actions to remediate issues and allowing you to focus on your business’ growth and transformation
Cover day-to-day management and operations of customer’s IT infrastructure and activities associated with the scheduling and installation of hardware and software, changes to configuration, and de-installation and relocation of equipment. This also includes end-to-end Service Level Management